Privacy Policy

Effective date: August 22, 2026 · Last updated: August 23, 2026

ParqHive is a listings platform that connects people who have a parking space to offer ("Hosts") with people looking for parking ("Parkers"), primarily in Metro Manila, Philippines. We handle your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. For the purposes of the Act, ParqHive is the personal information controller for the data described below. If you have any questions, contact us at info@parqhive.com.

1. A quick note on how ParqHive works

ParqHive is a listings and discovery platform only. We help Hosts and Parkers find and contact each other. We do not handle, process, or hold any payments. All payments for parking are arranged and settled directly between the Host and the Parker, outside the App — typically via GCash or cash. We never collect or store your card, bank, or GCash account credentials.

2. Information we collect

Information you give us:

• Mobile number — verified at sign-up via Firebase Phone Authentication (a Google service), used to maintain your account and let the other party contact you.
• Display name — the name you choose to show other users.
• Payment handle (Hosts) — e.g. a GCash number, shared with a Parker only so they can pay you directly. We never process the payment ourselves.
• Listing details (Hosts) — title, city, general landmark/area, exact address, vehicle types, rates, slots, operating hours, house rules, and event details.
• Reports and messages — the content of any report you file or support message you send.

Location information: with your permission, the App collects your device's precise and/or approximate location to show nearby spots sorted by distance and to let Hosts drop a GPS pin when listing. Location is used only while you are actively using these features. You can grant, deny, or revoke this permission at any time in your device settings.

Address privacy for Hosts: a listing's city and general landmark are public, but the exact address is kept private and revealed to a Parker only after they book the spot.

Collected automatically: reservation and usage data (listings viewed, holds, reservations, reports), standard device/technical/log data, and advertising data through Google AdMob (which may access your device's advertising identifier and related information to serve ads).

3. How we use your information

• Create and secure your account and verify your mobile number.
• Operate core features — listing spaces, discovering nearby spots, holding and reserving slots, and connecting Hosts and Parkers.
• Reveal a Host's exact address to a Parker after a booking so they can find the spot.
• Enable direct contact between users (e.g. launching a pre-filled SMS to a Host).
• Review reports, moderate listings, and auto-hide listings that receive repeated reports, to keep the platform safe.
• Show advertisements that keep the App free to use, and respond to support requests.
• Comply with legal obligations and enforce our Terms.

Our lawful bases under the Data Privacy Act include your consent, the performance of our service to you, our legitimate interests in operating and securing the platform, and compliance with law.

4. Service providers we rely on

We use trusted third-party providers to run the App: Google Firebase (Authentication, Firestore database) and Google AdMob (advertising). Some data may be processed and stored on servers outside the Philippines, including in the United States, under the safeguards Google applies to international transfers. See the Google Privacy Policy.

5. Advertising

The App is supported by ads served through Google AdMob. Google may use device identifiers and usage data to deliver and measure ads, including personalized ads where permitted. You can limit ad personalization or reset your advertising identifier in your device settings (e.g. Settings → Google → Ads on Android). See how Google uses information from apps that use its services.

6. How your information is shared with other users

• A Host's display name, public location (city and landmark), listing details, and payment handle are visible to Parkers.
• A Host's exact address is shared with a Parker only after a booking.
• When you contact the other party (e.g. by texting a Host), your mobile number and display name are shared so they can coordinate with you.

We do not sell your personal information, and we do not share it with third parties for their own independent marketing, other than the advertising described in Section 5. We may disclose information if required by law or to protect the rights, safety, and property of our users, the public, or ParqHive.

7. Data retention

We keep your personal information for as long as your account is active and as needed to provide the App. If you close your account or ask us to delete your data, we will delete or anonymize it within a reasonable period, unless we must retain certain information to comply with law, resolve disputes, or enforce our agreements.

8. How we protect your information

We apply reasonable organizational and technical measures to protect your data, including access controls and Firebase security rules that limit who can read or change data. No system is perfectly secure, but we work to safeguard your information and will notify you and the National Privacy Commission of any personal data breach as required by law.

9. Children

ParqHive is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, contact us at info@parqhive.com and we will delete it.

10. Your rights

Under the Data Privacy Act, you have the right to be informed about, access, correct, object to the processing of, and request the erasure or blocking of your personal information, as well as the right to data portability and to be indemnified for damages. To exercise any of these rights, contact us at info@parqhive.com. You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines (privacy.gov.ph).

11. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you in the App. Your continued use of ParqHive after an update means you accept the revised policy.

12. Contact us

Email: info@parqhive.com

This document is provided as general information and does not constitute legal advice.